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Claudine Kong

In Touch

A Monthly Curated Newsletter

In the last issue, we discussed how robots will change our lives in the future. It has become increasingly important for us to keep our minds on the ball, stay sharp and stay progressive. If half the jobs in 2020 are yet to be known to us, how can we prepare ourselves and our children today? To face a fast changing future, we need to first understand it. We need to try and take a peek into this future and start to embrace change.

What skills does Singapore need for the future economy?

We live in a time when roughly half of the jobs in 2020 are not yet known to us, and conversely, half of the jobs today will be extinct.

 
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10 Job Skills You'll Need in 2020

The world of work —and the world in general—is changing. People are living longer, new technologies are emerging, and we’ve never been more globally connected. That means the skills we use now in the workplace are not necessarily the skills we’ll need in the future.

 
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The digital future of work: What skills will be needed?

 
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I hope you have enjoyed this issue of my InTouch newsletter. Do feel free to contact me if I can be of service to you and your friends
 
Claudine Kong
 
 
 
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DISCLAIMER

This is not an official AIA newsletter. The views and opinions expressed in this publication are those of the author and do not reflect the official policy or position of AIA Singapore Private Limited (Company Registration No. 201106386R) (AIA), any other agency, organisation, employer or company. Assumptions made in the analysis are not reflective of the position of AIA other than the author.

© Claudine Kong, All rights reserved.

Testimonials and Referral Notes

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Li Jun, Senior Manager

Claudine has been my financial adviser for close to 20 years. Calling her professional and helpful would be an understatement. What stands out most about her is her sincerity and kindness in helping people. Unlike many others in the industry whose main focus is on closing deals, Claudine truly listens and takes the time to understand your needs. She is genuine in wanting to offer the best solutions for you. Do not hesitate, go to Claudine for all your insurance matters!

David, Director

Our friendship began more than a decade ago when we attended the same course. Over time, I came to know Claudine as someone genuine and trustworthy. Because of that, I decided to transfer my insurance portfolio to her after having a disappointing experience with my previous agent. Claudine immediately took the initiative to review my policies. She prepared a detailed summary of all my existing coverage and organized them in a clear and easy-to-understand way. This allowed me to identify overlapping policies to cancel and recognize areas where I needed better protection. What I appreciate most about Claudine is her approach. She always takes the time to listen patiently, seeking to understand both my needs and my family’s before recommending solutions that truly suit our best interests and coverage requirements. At the same time, she never resorts to hard selling or unnecessary pressure. Whenever it comes to claims or assistance, Claudine responds promptly while remaining thoughtful and caring. My family and I are truly grateful for the support she provides, which gives us the peace of mind we need.

Chuan Ee, Driver

​我今年近六十岁,与保险服务人员燕燕相识已有二十多年。我人生中的第一份医疗保险就是通过她购买的。 ​在整个接受服务的过程中,有两点让我对燕燕的工作给予极高的公正评价: ​超越职责的关怀: 曾有一次我仅住院一天,燕燕在百忙之中仍专程前来探望。这种细致的关怀,远远超出了普通的商业客服范畴,令人深受感动。 ​始终如一的坚守: 相比于其他保险公司频繁更换对接员工的情况,燕燕这二十多年来从未缺席。她始终专业地管理着我的保单,确保我在任何需要的时候,都能在第一时间获得及时、高效的保障。 ​至今,我们依然保持着定期的会面与交流。从一个客户的客观视角来看,燕燕是一位极具职业操守和责任心的优秀保险从业人员。她的长期陪伴与专业服务,值得最高程度的认可。

Wenqi, Head of Executive office, Dyson

"Claudine has been my financial adviser for insurance since i stepped out into the society and received my very first paycheck. She has helped explain policies to me when I was a young student trying to grapple with the new responsibilities of being a working adult. Over the years, as my mum visits hospital for various ailments and through my multiple food poisoning mishaps, Claudine has always supported us and helped us made claims in the most fuss-free ways imaginable. Claudine's genuine care for her clients welfare is unmistakable and I am grateful to have her."

Krisbelle, Homemaker

Claudine has been my Insurance agent for many years now. Her service is impeccable and she is always prompt in responding to any queries that I may have. Recently, I had a surgery and she's been processing all my claims, which made it easy to focus on my recovery. I would happily recommend Claudine to all my friends. Thank you, Claudine, for your excellent service.

Ryan Khor, CFO & Charlotte, Manager

Claudine has been our family advisor for many years now. Very responsible and would always try to understand our needs and update us on any new plans or changes, cartered to our needs. She very sincere and cares for her clients, and always there when we need her help and advise, and over the years we have became friends. I am very glad i bought i my first policy with her >20 years ago, and never look back since.